Global Customer Experience Framework
ID: 6073314-40
Potential Value
$7,500,000
Deal Value
$0
Stated Probability
10%
Days in Pipeline
1142
Service Line
Consulting
Field of Play
Technology
Opportunity Sub-SL
Technology
Competency
Enterprise IT Transformation
Global Service Code
TEC-Digital Systems Evolution (20232)
Partner
Castillo Kayla
Pursuit Leader
Martin Angela
Open Date
Mar 28, 2023
Anticipated Win Date
May 1, 2026
Close Date
N/A
Description
Global Customer Experience Framework
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
43.3%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$1,938,273
Key Triage Drivers
Win Probability Models
P(Pursue)
43.3%
Model A: Planning
59.6%
Model B: Early Signal
19.5%
Stated Probability
10%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
59.6%
Key Drivers
Plain English
The model a: planning estimates a moderate probability of winning (60%). Factors working against: time in current pipeline stage, brand new pursuit (vs renewal), lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
19.5%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (19%). Factors working against: brand new pursuit (vs renewal), service sub-line track record, market segment.