Optimized Customer Experience Redesign
ID: 9557324-10
Potential Value
$1,800,000
Deal Value
$0
Stated Probability
30%
Days in Pipeline
463
Client
Sapphire Regional Development
Account
Eagle Operational Consulting
City
Chicago
Region
USLI
Sub-Sector
SLED
Service Line
Consulting
Field of Play
Customer & Growth
Opportunity Sub-SL
Customer & Growth
Competency
Sales Transformation
Global Service Code
Incident Response (57872)
Partner
Taylor Fritz
Pursuit Leader
Schneider Jean-Paul
Open Date
Feb 4, 2025
Anticipated Win Date
Jun 5, 2026
Close Date
N/A
Description
Optimized Customer Experience Redesign
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
25.0%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$365,288
Key Triage Drivers
Win Probability Models
P(Pursue)
25.0%
Model A: Planning
81.2%
Model B: Early Signal
52.1%
Stated Probability
30%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
81.2%
Key Drivers
Plain English
The model a: planning estimates a high probability of winning (81%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: time in current pipeline stage, lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
52.1%
Key Drivers
Plain English
The model b: early signal estimates a moderate probability of winning (52%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: service sub-line track record, market segment.