Cross-Functional Customer Experience Diagnostic
ID: 6817436-30
Potential Value
$150,000
Deal Value
$0
Stated Probability
25%
Days in Pipeline
125
Service Line
Tax
Field of Play
Tax
Opportunity Sub-SL
BTS
Competency
BTS - Tax Policy & Controversy
Global Service Code
Public Sector Advisory - Advisory (95700)
Partner
Aguilar Jean-Paul
Pursuit Leader
Nguyen Olivia
Open Date
Jan 8, 2026
Anticipated Win Date
Feb 27, 2026
Close Date
N/A
Description
Cross-Functional Customer Experience Diagnostic
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
60.8%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$22,876
Key Triage Drivers
Win Probability Models
P(Pursue)
60.8%
Model A: Planning
25.1%
Model B: Early Signal
5.2%
Stated Probability
25%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
25.1%
Key Drivers
Plain English
The model a: planning estimates a low probability of winning (25%). Factors working against: brand new pursuit (vs renewal), deal age (days since open), lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
5.2%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (5%). Factors working against: brand new pursuit (vs renewal), sub-sector track record, market segment.