Automated Customer Experience Optimization - Phase 2
ID: 7222669-50
Potential Value
$5,000,000
Deal Value
$0
Stated Probability
10%
Days in Pipeline
189
Service Line
Consulting
Field of Play
Strategy & Transformation
Opportunity Sub-SL
Strategy & Transformation
Competency
Enterprise Transformation
Global Service Code
Process Reengineering (74403)
Partner
Perez Charles
Pursuit Leader
Becker Gloria
Open Date
Nov 5, 2025
Anticipated Win Date
Mar 31, 2026
Close Date
N/A
Description
Automated Customer Experience Optimization - Phase 2
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
38.3%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$1,376,430
Key Triage Drivers
Win Probability Models
P(Pursue)
38.3%
Model A: Planning
71.8%
Model B: Early Signal
23.9%
Stated Probability
10%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
71.8%
Key Drivers
Plain English
The model a: planning estimates a high probability of winning (72%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: service sub-line track record, lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
23.9%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (24%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: deal size vs service line median, service sub-line track record.