Global Customer Experience Diagnostic
ID: 9026060-20
Potential Value
$500,000
Deal Value
$0
Stated Probability
50%
Days in Pipeline
204
Service Line
Assurance
Field of Play
Audit & Governance
Opportunity Sub-SL
Technology Risk
Competency
Technology Risk
Global Service Code
Enterprise Architecture (73695)
Partner
Kim Isabella
Pursuit Leader
Rivera Robert
Open Date
Oct 21, 2025
Anticipated Win Date
Sep 30, 2026
Close Date
N/A
Description
Global Customer Experience Diagnostic
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
76.8%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$91,265
Key Triage Drivers
Win Probability Models
P(Pursue)
76.8%
Model A: Planning
23.8%
Model B: Early Signal
5.3%
Stated Probability
50%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
23.8%
Key Drivers
Plain English
The model a: planning estimates a low probability of winning (24%). Factors working against: brand new pursuit (vs renewal), deal age (days since open), time in current pipeline stage.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
5.3%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (5%). Factors working against: brand new pursuit (vs renewal), service sub-line track record, deal size.