Proactive Customer Experience Scale-Up
ID: 2160900-50
Potential Value
-$750,000
Deal Value
$0
Stated Probability
10%
Days in Pipeline
210
Service Line
Tax
Field of Play
Tax
Opportunity Sub-SL
BTS
Competency
BTS - Private Tax
Global Service Code
Grant Management - Operations (40345)
Partner
Brown Helmut
Pursuit Leader
Peterson Miguel
Open Date
Oct 15, 2025
Anticipated Win Date
Jan 31, 2029
Close Date
N/A
Description
Proactive Customer Experience Scale-Up
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
82.5%
Expected Value (EV = P(Pursue) × P(Win) × Value)
-$420,109
Key Triage Drivers
Win Probability Models
P(Pursue)
82.5%
Model A: Planning
67.9%
Model B: Early Signal
74.4%
Stated Probability
10%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
67.9%
Key Drivers
Plain English
The model a: planning estimates a moderate probability of winning (68%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: time in current pipeline stage, deal age (days since open).
Excludes timeline factors. Better for early-stage assessment.
Win Probability
74.4%
Key Drivers
Plain English
The model b: early signal estimates a high probability of winning (74%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: deal size vs service line median, deal size.