Identify60-90 Days

Integrated Customer Experience Phase III

ID: 3261445-40

Potential Value

$3,000,000

Deal Value

$0

Stated Probability

10%

Days in Pipeline

169

Client & Account

Client

Zenith Cooperative

City

Philadelphia

Region

USLI

Sub-Sector

SLED

Service Classification

Service Line

Consulting

Field of Play

Technology

Opportunity Sub-SL

Technology

Competency

Enterprise IT Transformation

Global Service Code

TEC-Digital Systems Evolution (20232)

People & Dates

Partner

Hoffmann Lori

Pursuit Leader

Hernandez Priya

Open Date

Nov 25, 2025

Anticipated Win Date

Jun 30, 2026

Close Date

N/A

Details

Description

Integrated Customer Experience Phase III

Triage & Expected Value

Triage Model: P(Pursue)

Predicts likelihood of pursuit vs. decline

P(Pursue)

47.2%

Expected Value (EV = P(Pursue) × P(Win) × Value)

$430,363

Key Triage Drivers

Work type
+0.707
Service sub-line track record
-0.499
Opportunity business unit
+0.303

Win Probability Models

P(Pursue)

47.2%

Model A: Planning

30.4%

Model B: Early Signal

18.8%

Stated Probability

10%

Model A: Planning

Includes deal age and timeline factors. Best for active pipeline management.

Win Probability

30.4%

Key Drivers

Brand new pursuit (vs renewal)
-1.060
Deal age (days since open)
-0.877
Service sub-line track record
-0.770

Plain English

The model a: planning estimates a low probability of winning (30%). Factors working against: brand new pursuit (vs renewal), deal age (days since open), service sub-line track record.

Model B: Early Signal

Excludes timeline factors. Better for early-stage assessment.

Win Probability

18.8%

Key Drivers

Brand new pursuit (vs renewal)
-0.637
Service sub-line track record
-0.566
Market segment
-0.356

Plain English

The model b: early signal estimates a low probability of winning (19%). Factors working against: brand new pursuit (vs renewal), service sub-line track record, market segment.