Cross-Functional Customer Experience Roadmap (Revised)
ID: 3615199-40
Potential Value
$1
Deal Value
$5
Stated Probability
90%
Days in Pipeline
810
Service Line
Assurance
Field of Play
Audit & Governance
Opportunity Sub-SL
Audit
Competency
Audit (CORE)
Global Service Code
Innovation Strategy (92797)
Partner
Suzuki Michelle
Pursuit Leader
Smith Sharon
Open Date
Feb 23, 2024
Anticipated Win Date
Mar 31, 2028
Close Date
N/A
Description
Cross-Functional Customer Experience Roadmap (Revised)
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
24.2%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$0
Key Triage Drivers
Win Probability Models
P(Pursue)
24.2%
Model A: Planning
85.1%
Model B: Early Signal
65.1%
Stated Probability
90%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
85.1%
Key Drivers
Plain English
The model a: planning estimates a high probability of winning (85%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: time in current pipeline stage, lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
65.1%
Key Drivers
Plain English
The model b: early signal estimates a moderate probability of winning (65%). Factors working in favor: brand new pursuit (vs renewal). Factors working against: market segment, account business unit.