Comprehensive Customer Experience Blueprint
ID: 5703599-50
Potential Value
$1
Deal Value
$1
Stated Probability
50%
Days in Pipeline
91
Client
Synergy Operational Consortium
Account
Frontier Digital Institute
City
San Francisco
Region
USLI
Sub-Sector
SLED
Service Line
Assurance
Field of Play
Risk
Opportunity Sub-SL
Forensics
Competency
Incident Response & Resilience
Global Service Code
Mediation Services (94774)
Partner
Mitchell Virginia
Pursuit Leader
Ross Diana
Open Date
Feb 11, 2026
Anticipated Win Date
Sep 1, 2026
Close Date
N/A
Description
Comprehensive Customer Experience Blueprint
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
73.0%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$0
Key Triage Drivers
Win Probability Models
P(Pursue)
73.0%
Model A: Planning
17.8%
Model B: Early Signal
17.7%
Stated Probability
50%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
17.8%
Key Drivers
Plain English
The model a: planning estimates a low probability of winning (18%). Factors working against: brand new pursuit (vs renewal), service sub-line track record, lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
17.7%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (18%). Factors working against: service sub-line track record, brand new pursuit (vs renewal), market segment.