Global Customer Experience Blueprint
ID: 2061892-40
Potential Value
$50,000
Deal Value
$0
Stated Probability
20%
Days in Pipeline
134
Service Line
Consulting
Field of Play
Customer & Growth
Opportunity Sub-SL
Customer & Growth
Competency
Customer Experience
Global Service Code
Product Strategy - SellSep (80328)
Partner
Jenkins Kevin
Pursuit Leader
Bakker Lori
Open Date
Dec 30, 2025
Anticipated Win Date
May 31, 2026
Close Date
N/A
Description
Global Customer Experience Blueprint
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
60.6%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$14,700
Key Triage Drivers
Win Probability Models
P(Pursue)
60.6%
Model A: Planning
48.5%
Model B: Early Signal
13.6%
Stated Probability
20%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
48.5%
Key Drivers
Plain English
The model a: planning estimates a moderate probability of winning (48%). Factors working against: brand new pursuit (vs renewal), lead sales credit %, service sub-line track record.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
13.6%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (14%). Factors working against: brand new pursuit (vs renewal), currency (usd vs other), sub-sector track record.