Digital Customer Experience Redesign
ID: 8869372-20
Potential Value
$25,000,000
Deal Value
$125,000,000
Stated Probability
65%
Days in Pipeline
215
Service Line
Consulting
Field of Play
Risk
Opportunity Sub-SL
Risk´
Competency
Internal Audit Transformation
Global Service Code
Environmental Compliance - Operations (63233)
Partner
Edwards Sandra
Pursuit Leader
Adams Julie
Open Date
Oct 10, 2025
Anticipated Win Date
May 1, 2026
Close Date
N/A
Description
Digital Customer Experience Redesign
Triage & Expected Value
Predicts likelihood of pursuit vs. decline
P(Pursue)
36.6%
Expected Value (EV = P(Pursue) × P(Win) × Value)
$2,349,078
Key Triage Drivers
Win Probability Models
P(Pursue)
36.6%
Model A: Planning
25.7%
Model B: Early Signal
4.6%
Stated Probability
65%
Includes deal age and timeline factors. Best for active pipeline management.
Win Probability
25.7%
Key Drivers
Plain English
The model a: planning estimates a low probability of winning (26%). Factors working against: brand new pursuit (vs renewal), deal age (days since open), lead sales credit %.
Excludes timeline factors. Better for early-stage assessment.
Win Probability
4.6%
Key Drivers
Plain English
The model b: early signal estimates a low probability of winning (5%). Factors working against: brand new pursuit (vs renewal), deal size vs service line median, currency (usd vs other).